|How long does it take to process my order?
Depending on the printing process used, production
time can vary from less than 1 week up to
approximately 3 to 4 weeks from the date of receiving
payment. However, in many cases we are ready to
ship before this time frame. We also try to work with
each customer to meet their individual deadlines.
|Can I change or cancel my order?
Once you approve your mockup and pay for your order,
we will begin to process the picks and cancellations are
not accepted. For last minute changes to an order you
may contact us and we will try to accommodate, but we
cannot guarantee any changes once processing begins.
|What is your minimum order?
Our minimum order is (1) bag of 100 guitar picks. They
must all be the same artwork, ink color, pick color,
gauge, material and shape. However, you may change
your pick color and/or gauge by the bag and still
receive a multi-bag discount.
Can I mix colors and gauges in one bag?
No. Due to our production process, you may only
make changes by the bag.
|Does your ink wear off?
Our printing is very durable and in most cases, the ink
will outlast the pick. However, due to the print
process and metallics in Gold & Silver inks, these can
possibly wear sooner.
|What are your Artwork Specifications?
Large and legible is best. At least 300 dpi image
(roughly 4" x 4"). We prefer a .pdf, .png, or .psd file.
We will email you with a mockup within 24-48 hours
for approval prior to production.
|Do you accept Rush orders?
We will do our best to accommodate a rush order but it is
not always possible. We ask that you contact us if you
require your picks prior to a certain date.
|If you didn't find the answer to your
question, please Email all other questions to:
|"Pick Guy" is a registered trademark of Pick Guy, Inc., Southgate, MI USA / Copyright 2013
|Do You Offer Full Color Printing?
Yes! Full color printing is now available! Inquire at
email@example.com Our full color printing is
of the highest quality and extremely durable.
|Are there artwork or setup fees?
No. There are no artwork or setup fees. There are no
pick mockups fees.
|How long until I receive my picks?
Once your order has shipped, U.S. orders usually arrive
within a few days. International orders can possibly
take several weeks to arrive depending on
how long it takes to process your package thru customs.
|How do I pay for my custom picks?
We will send you an invoice thru email. Payment can
be made with paypal, credit, or debit card. Once we
receive payment, your order will begin to be processed.
|Do you offer multibag discounts?
Yes! Keep in mind that multibag discounts only
apply if artwork, ink color and pick shape remain
the same. However, you may change your pick
color and/or pick gauge by the bag and still
receive a multibag discount. All 100 picks in
each bag must be the same design, pick color,
ink color, pick gauge, material and shape.